Frequently Asked Questions

I'm getting a message that my passowrd is incorrect: Your institution or workplace probably have firewall settings that are interfering with logging in. Try logging in from home or another location. If you still experience problems,feel free to contact us!
I'm trying to upload an article, but every time I upload it reads 'No submission file uploaded': Sometimes OJS messages are not very helpful. This issue may arise as a result of your submission file being too large. OJS has a maximum file size allowance of 2 MB. If your submission is smaller than that, please contact us and we'll investigate further.